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IT SERVICES

August 12, 2025

IT SERVICES

IT SERVICES

Customers can conveniently purchase our IT support services online via our shopping cart system. Once your order is placed, our technical team will contact you and schedule a visit to resolve your issue onsite.

Showing 1–9 of 10 resultsSorted by latest

NEW!
New Employee IT Setup – Office & Remote
Seamless onboarding for new hires with full IT setup for hybrid work.

When your company welcomes a new team member, it’s critical that their devices, network access, and accounts are ready to go from day one—whether they’re working in the office, remotely, or both. Our IT specialists in Sri Lanka provide a complete new hire setup service that covers hardware preparation, account creation, network configuration, and security installation.

We help ensure your new employee has everything needed to hit the ground running—professionally, securely, and on time.

✅ Service Includes:

🖥️ IT Hardware Preparation & Setup
We prepare all necessary equipment such as:

Desktop or laptop

Keyboard, mouse, monitor, and docking station

Headsets or webcams (if remote)

🔐 User Account Creation

Email account (Microsoft 365 / Google Workspace)

VPN access credentials

Shared drive and network permissions

Admin or standard role assignment

⚙️ Software Stack Installation
Preload the machine with required applications such as:

Office productivity tools (MS Office, Google Workspace)

Cybersecurity software (antivirus, firewall, endpoint protection)

Communication tools (Microsoft Teams, Zoom, Slack)

🌐 Network & Internet Configuration

Connect to office LAN/Wi-Fi and test stability

Configure VPN access for remote work

Troubleshoot any firewall or IP restrictions

📦 Remote Work Readiness (Hybrid Setup)

Ensure remote access tools are active and functional

Test login from home network and company VPN

Provide basic usage training and security guidelines
රු4.500,00 – රු6.500,00
Select options This product has multiple variants. The options may be chosen on the product page
NEW!
Office Network & Internet Troubleshooting
Solve connectivity problems and get your office network back online—fast and professionally.

Is your office experiencing slow internet, frequent disconnections, or unstable Wi-Fi signals? Our experienced IT technicians in Sri Lanka provide onsite and remote network troubleshooting services to quickly diagnose and fix connectivity issues that impact your business operations.

Whether you’re located in Colombo, Gampaha, Kandy, or island-wide, we ensure your office network runs smoothly and securely.

🛠️ What This Service Covers:

🚫 No Internet / Slow Connection Fixes
We identify the root causes of connectivity problems—whether it’s your ISP, router, or internal configuration—and restore reliable internet access.

🆔 IP Address Conflicts & Network Collision Resolution
We resolve issues where multiple devices are assigned the same IP address, preventing network clashes and connection errors.

🔌 Frequent Disconnections or Packet Drops
Identify and fix unstable LAN/Wi-Fi connections, high latency, and signal loss that interrupt your workflow.

🔐 VPN Not Connecting
Troubleshoot and restore your secure remote work access through VPN setup, configuration, or firewall fixes.

🌐 DNS Resolution Issues
Fix problems where websites or services are unreachable due to incorrect DNS settings or DNS server failures.

📟 Router, Switch, or Firewall Hardware Problems
Diagnose faulty networking equipment including routers, access points, switches, and firewalls.

📶 Wi-Fi Dead Zones or Unstable Wireless Signals
We analyze signal strength and coverage across your office and recommend placement or mesh solutions to eliminate Wi-Fi dead zones.

🖨️ LAN Printer or File Server Not Reachable
Fix access issues to shared office resources such as printers, NAS drives, or local file servers over the internal network.
රු35.000,00 – රු38.500,00
Select options This product has multiple variants. The options may be chosen on the product page
NEW!
Windows Password Reset Service
Forgot your Windows password? We’ll unlock your PC without losing your data.

If you’re locked out of your computer due to a forgotten password or account issue, our Sri Lanka-based IT experts can help you regain access—safely and securely. We offer fast, professional Windows password reset services across Colombo, Gampaha, Kandy, and island-wide.

✅ What’s Included:

🧑‍💻 Windows Password Reset or Removal (Local Account)
Quickly reset or bypass your forgotten Windows 10 or Windows 11 password.

🔄 User Account Unlocking
Fix lockouts, login errors, or administrator restrictions that block access.

💾 No Data Loss
Your files, applications, and settings will remain untouched—100% safe.

⚙️ Administrator Account Recovery
Restore or create admin access on personal or office PCs (with proper consent).

🇱🇰 Islandwide Support in Sri Lanka
We offer remote support, onsite visits in Colombo and suburbs, or drop-off service to our local center.

🔒 Secure and Verified Process
We follow strict privacy policies and require proof of ownership or authorization.
රු2.500,00 – රු3.500,00
Select options This product has multiple variants. The options may be chosen on the product page
NEW!
Business Data Backup & Recovery Service
Recover lost data and protect your valuable files—before it’s too late.

Whether your computer won’t start, your external drive has failed, or your cloud backup isn’t syncing, our technicians are here to help you safely recover lost files and set up a proper backup solution to prevent future data loss.

We recover critical data including documents, photos, work files, and more—even from non-booting systems. Our process includes diagnosis, secure extraction, and configuration of a reliable backup plan that protects your data moving forward.

🛠️ What This Service Covers:

✅ Data Recovery

Recover files from non-booting PCs or laptops

Rescue data from formatted, crashed, or partially corrupted hard drives

Attempt recovery from failed external drives or USB sticks

Support for documents, images, videos, emails, and more

✅ Data Backup Setup

Create or repair backups to external drives, cloud storage, or NAS

Schedule automatic daily/weekly backups

Configure OneDrive, Google Drive, Dropbox, etc. for seamless syncing

Verify backup integrity to ensure data is actually restorable

✅ Cloud Backup Troubleshooting

Resolve sync failures in cloud services

Repair or reconfigure disconnected accounts

Ensure files are uploading and updating correctly

⚠️ Common Backup & Data Issues We Fix:

Data not backed up properly

Corrupted or inaccessible backup files

External/NAS drives not detected by system

Restore failure from backup media

Lack of disaster recovery setup

Cloud sync errors or incomplete file transfers

File history not tracking changes
රු45.000,00
Select options This product has multiple variants. The options may be chosen on the product page
NEW!
Operating System Installation – Windows 11
Get a clean, fast, and secure PC experience with a fresh OS installation.

Is your computer running slow, crashing often, or cluttered with unnecessary programs? Our professional OS installation service gives your PC a fresh start by installing a clean version of Windows 11 (or another OS of your choice) and restoring your important files.

✅ Service Includes:

🔁 Fresh Installation of Windows 11 (or other OS)
We install the latest version of Windows 11 for a clean, smooth, and stable experience. Ideal for outdated systems, corrupted OS installations, or heavily infected PCs.

💾 Data Backup & Restore
Before formatting, we back up your important personal data such as:

Documents & spreadsheets

Pictures & videos

Desktop items and user folders
We restore everything after installation so your work isn’t lost.

🔧 Hardware Driver Installation & System Setup
We install all compatible drivers (graphics, audio, Wi-Fi, chipset, etc.) to ensure full system functionality after the OS installation.

🌐 Essential Software Setup (Optional)
Installation of commonly used applications like:

Google Chrome or Microsoft Edge

PDF reader, media player

Microsoft Office or alternatives (if licensed/provided)

🔐 Basic Security Configuration
Activation of built-in Windows Security (Defender)
Setup of firewall and automatic updates for maximum protection

💠 Why Choose Windows 11?

Windows 11 is Microsoft’s most modern and efficient operating system, offering:

🧊 Sleek, Modern Interface
Redesigned Start menu, centered taskbar, and rounded corners for a clean aesthetic.

🚀 Improved Performance & Boot Times
Faster startup, better memory management, and enhanced responsiveness.

📂 Virtual Desktops & Snap Layouts
Organize apps and workspaces with snap grids and multiple desktops.

🔗 Microsoft Teams Integration
Directly built into the taskbar for easy meetings and messaging.

🔐 Enhanced Security
Includes TPM 2.0 support, secure boot, and advanced hardware isolation.

🎮 Better for Gaming
Supports Auto HDR, DirectStorage, and Xbox Game Pass integration.
රු3.000,00 – රු4.000,00
Select options This product has multiple variants. The options may be chosen on the product page
NEW!
Office Wireless Mesh Network Installation
Get seamless, reliable Wi-Fi coverage across your entire office.

This service includes the secure installation and configuration of a wireless mesh network by our experienced IT specialists—ensuring strong, uninterrupted internet connectivity for all your office devices.

A mesh network is a modern wireless system that uses multiple interconnected nodes (Wi-Fi points) to provide consistent internet coverage across every corner of your workspace, eliminating dead zones and signal drops.

✅ What’s Included:

🧑‍🔧 Professional Onsite Installation

Setup of mesh router and satellite nodes

Optimal placement planning for maximum signal strength and coverage

Connection to existing internet modem/router

⚙️ Full Configuration & Optimization

Secure Wi-Fi network name (SSID) and password setup

Bandwidth optimization and device prioritization

Seamless handover setup so devices stay connected while moving through the office

🔐 Network Security Setup

WPA3/WPA2 encryption enabled

Guest network configuration (optional)

Admin panel access setup for easy future management

📱 Device Integration

Connect and test key devices: PCs, laptops, printers, phones, and smart devices

Test network speed and ensure consistent performance

📄 Installation Summary & Basic Training

Receive a simple report with device placement and access credentials

Quick guidance on managing your mesh network via app or web interface

🧠 What is a Mesh Network?

Unlike traditional Wi-Fi routers, a mesh network uses multiple wireless access points that communicate with each other to provide wider, more stable coverage. It’s ideal for:

Multi-room or multi-floor office spaces

Reducing Wi-Fi dead zones

Maintaining fast internet even as you move between rooms

Supporting many users and smart devices at once
රු35.000,00 – රු38.500,00
Select options This product has multiple variants. The options may be chosen on the product page
NEW!
Office Software Installation Service
Having trouble installing software? Let us handle it for you—quickly and correctly.

Whether it’s complex software, business applications, or large installations, we’re here to make sure it’s installed correctly, safely, and fully functional on your system.

This service is ideal for customers who are experiencing installation errors, missing dependencies, license activation issues, or simply need professional support to install software without headaches.

✅ What’s Included:

📥 Installation of One Software/Application
We will professionally install one major software title of your choice (e.g. Adobe Suite, AutoCAD, MS Office, Antivirus, ERP software, etc.)

🧰 System Compatibility & Requirements Check
We ensure your computer meets all hardware and system requirements for the software.

🔐 Activation and License Setup
If you already have a valid license or serial key, we’ll assist with activation and setup.

⚙️ Initial Configuration
Post-installation setup including settings optimization, plugin/add-on installation, or user account setup (if applicable).

💡 Basic Usage Guidance
A quick walkthrough of where to find key tools, settings, or how to run the software after setup (optional).
රු2.500,00 – රු3.500,00
Select options This product has multiple variants. The options may be chosen on the product page
NEW!
Laptop Hardware Upgrade Service
Boost your laptop’s speed, storage, and overall performance.

This service is designed to professionally upgrade your laptop’s internal components—such as RAM, SSD/HDD, or Wi-Fi modules—to give it a new level of speed and efficiency. Ideal for slow laptops, outdated hardware, or business users needing more power.

🛡️ Why Choose Us?

🧑‍🔧 Certified IT technicians with hardware expertise

🧰 Clean, anti-static installation process

💼 Ideal for office laptops, student devices, or aging personal machines

📈 Guaranteed performance boost with verified test results
රු2.500,00 – රු3.500,00
Select options This product has multiple variants. The options may be chosen on the product page
NEW!
Office PC & Laptop Diagnostic Testing Reports
Prevent downtime. Understand your system. Plan smarter.

This service provides a complete diagnostic evaluation of your office desktop or laptop to identify hidden issues, current health status, and upgrade possibilities—all summarized in a detailed technical report.

Perfect for business use, this service helps you make informed decisions about maintenance, upgrades, or replacement of office IT equipment.

📄 What You Will Receive:

🧾 A detailed PDF diagnostic report covering:

System health overview

Detected issues and risks

Estimated device life expectancy

Upgrade suggestions (if applicable)

📞 Free 15-minute consultation to discuss findings

🎯 Quote for additional services (optional)

💳 How It Works:

Add to cart and complete your order

We’ll contact you to schedule a diagnostic session (onsite or remote)

Our technician performs all checks and prepares your report

We email your personalized health & recommendation report
රු2.000,00 – රු3.500,00
Select options This product has multiple variants. The options may be chosen on the product page

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