Solve connectivity problems and get your office network back online—fast and professionally.

Is your office experiencing slow internet, frequent disconnections, or unstable Wi-Fi signals? Our experienced IT technicians in Sri Lanka provide onsite and remote network troubleshooting services to quickly diagnose and fix connectivity issues that impact your business operations.

Whether you’re located in Colombo, Gampaha, Kandy, or island-wide, we ensure your office network runs smoothly and securely.

🛠️ What This Service Covers:

• 🚫 No Internet / Slow Connection Fixes
  We identify the root causes of connectivity problems—whether it’s your ISP, router, or internal configuration—and restore reliable internet access.

• 🆔 IP Address Conflicts & Network Collision Resolution
  We resolve issues where multiple devices are assigned the same IP address, preventing network clashes and connection errors.

• 🔌 Frequent Disconnections or Packet Drops
  Identify and fix unstable LAN/Wi-Fi connections, high latency, and signal loss that interrupt your workflow.

• 🔐 VPN Not Connecting
  Troubleshoot and restore your secure remote work access through VPN setup, configuration, or firewall fixes.

• 🌐 DNS Resolution Issues
  Fix problems where websites or services are unreachable due to incorrect DNS settings or DNS server failures.

• 📟 Router, Switch, or Firewall Hardware Problems
  Diagnose faulty networking equipment including routers, access points, switches, and firewalls.

• 📶 Wi-Fi Dead Zones or Unstable Wireless Signals
  We analyze signal strength and coverage across your office and recommend placement or mesh solutions to eliminate Wi-Fi dead zones.

• 🖨️ LAN Printer or File Server Not Reachable
  Fix access issues to shared office resources such as printers, NAS drives, or local file servers over the internal network.

Forgot your Windows password? We’ll unlock your PC without losing your data.

If you’re locked out of your computer due to a forgotten password or account issue, our Sri Lanka-based IT experts can help you regain access—safely and securely. We offer fast, professional Windows password reset services across Colombo, Gampaha, Kandy, and island-wide.

✅ What’s Included:

• 🧑‍💻 Windows Password Reset or Removal (Local Account)
  Quickly reset or bypass your forgotten Windows 10 or Windows 11 password.

• 🔄 User Account Unlocking
  Fix lockouts, login errors, or administrator restrictions that block access.

• 💾 No Data Loss
  Your files, applications, and settings will remain untouched—100% safe.

• ⚙️ Administrator Account Recovery
  Restore or create admin access on personal or office PCs (with proper consent).

• 🇱🇰 Islandwide Support in Sri Lanka
  We offer remote support, onsite visits in Colombo and suburbs, or drop-off service to our local center.

• 🔒 Secure and Verified Process
  We follow strict privacy policies and require proof of ownership or authorization.

Recover lost data and protect your valuable files—before it’s too late.

Whether your computer won’t start, your external drive has failed, or your cloud backup isn’t syncing, our technicians are here to help you safely recover lost files and set up a proper backup solution to prevent future data loss.

We recover critical data including documents, photos, work files, and more—even from non-booting systems. Our process includes diagnosis, secure extraction, and configuration of a reliable backup plan that protects your data moving forward.

🛠️ What This Service Covers:

✅ Data Recovery

• Recover files from non-booting PCs or laptops

• Rescue data from formatted, crashed, or partially corrupted hard drives

• Attempt recovery from failed external drives or USB sticks

• Support for documents, images, videos, emails, and more

✅ Data Backup Setup

• Create or repair backups to external drives, cloud storage, or NAS

• Schedule automatic daily/weekly backups

• Configure OneDrive, Google Drive, Dropbox, etc. for seamless syncing

• Verify backup integrity to ensure data is actually restorable

✅ Cloud Backup Troubleshooting

• Resolve sync failures in cloud services

• Repair or reconfigure disconnected accounts

• Ensure files are uploading and updating correctly

⚠️ Common Backup & Data Issues We Fix:

• Data not backed up properly

• Corrupted or inaccessible backup files

• External/NAS drives not detected by system

• Restore failure from backup media

• Lack of disaster recovery setup

• Cloud sync errors or incomplete file transfers

• File history not tracking changes

Having trouble installing software? Let us handle it for you—quickly and correctly.

Whether it’s complex software, business applications, or large installations, we’re here to make sure it’s installed correctly, safely, and fully functional on your system.

This service is ideal for customers who are experiencing installation errors, missing dependencies, license activation issues, or simply need professional support to install software without headaches.

✅ What’s Included:

• 📥 Installation of One Software/Application
  We will professionally install one major software title of your choice (e.g. Adobe Suite, AutoCAD, MS Office, Antivirus, ERP software, etc.)

• 🧰 System Compatibility & Requirements Check
  We ensure your computer meets all hardware and system requirements for the software.

• 🔐 Activation and License Setup
  If you already have a valid license or serial key, we’ll assist with activation and setup.

• ⚙️ Initial Configuration
  Post-installation setup including settings optimization, plugin/add-on installation, or user account setup (if applicable).

• 💡 Basic Usage Guidance
  A quick walkthrough of where to find key tools, settings, or how to run the software after setup (optional).

Boost your laptop’s speed, storage, and overall performance.

This service is designed to professionally upgrade your laptop’s internal components—such as RAM, SSD/HDD, or Wi-Fi modules—to give it a new level of speed and efficiency. Ideal for slow laptops, outdated hardware, or business users needing more power.

🛡️ Why Choose Us?

• 🧑‍🔧 Certified IT technicians with hardware expertise

• 🧰 Clean, anti-static installation process

• 💼 Ideal for office laptops, student devices, or aging personal machines

• 📈 Guaranteed performance boost with verified test results

Prevent downtime. Understand your system. Plan smarter.

This service provides a complete diagnostic evaluation of your office desktop or laptop to identify hidden issues, current health status, and upgrade possibilities—all summarized in a detailed technical report.

Perfect for business use, this service helps you make informed decisions about maintenance, upgrades, or replacement of office IT equipment.

📄 What You Will Receive:

• 🧾 A detailed PDF diagnostic report covering:

  • System health overview

  • Detected issues and risks

  • Estimated device life expectancy

  • Upgrade suggestions (if applicable)

• 📞 Free 15-minute consultation to discuss findings

• 🎯 Quote for additional services (optional)

💳 How It Works:

1. Add to cart and complete your order

2. We’ll contact you to schedule a diagnostic session (onsite or remote)

3. Our technician performs all checks and prepares your report

4. We email your personalized health & recommendation report